Fragment

The Dying Art of Customer Service

Posted by Brian Henderson on Wednesday, March 09, 2011

The Dying Art of Customer Service

You’ve seen them before and you are probably roped into a few as you read this: long term service contracts. Whether it’s the cable company or your cellular provider, we’re faced with long term contracts more often than you might like to get access to the latest toys. The sales pitch includes price lock benefits or deep discounts up front on hardware. Everyone is out for a good deal right? Read more →

Website Validation

Posted on Tuesday, February 08, 2011

Website Validation

Consider for a moment someone who makes wedding cakes. She carefully devotes her time to make a beautiful, well crafted and most of the time delicious cake. Read more →

First Friday at Fragment

Posted on Thursday, February 03, 2011

First Friday at Fragment

It’s that time of the month again. We’re gearing up for First Friday at Fragment. This month we are featuring the work of artist Matt Yow. Read more →

Why we use ExpressionEngine

Posted on Thursday, January 27, 2011

Why we use ExpressionEngine

Our clients rely on the developers here at Fragment to recommend the best technology to fit their online needs. When it comes to choosing a prebuilt content management system, as opposed to building a completely custom solution, we usually lean on ExpressionEngine. In this post, I’m going to outline some of our reasons for using ExpressionEngine instead of some of the other open source and free alternatives. Read more →

Sometimes you have to say no.

Posted on Wednesday, January 12, 2011

Sometimes you have to say no.

We love to build web sites. And most people would agree we build damn good ones. This can sometimes put us in a position where we have to say no to some offers, and although we always hate to do it, I thought I would take a minute and explain why. Read more →